27 March 2020 · Coronavirus

Servcie Department -Business as ususal

Business as usual -Please Support Us to Support You

Business as usual -Please Support Us to Support You Business as usual -Please Support Us to Support You

The Coronavirus (Covid-19) is having a significant impact on our lives.  For over 122 years, the health and safety of our employees and customers have been our priority.  In these uncertain times, our commitment to you hasn't changed.  We are taking every step to ensure our employees and guests are safe.

 

Our Parts & Service Operations s are classified as an “Essential” and are open as normal with a few amendments to address the current situation and in particular everyone’s safety.

  • Online Booking -where possible please make full use of our online booking platform
  • Express Drop Off -We have a secure key drop box conveniently located into our service driveway.
  • Express Pick Up -We can email your invoice and take payment over the phone and place your keys into our secure personalised lockbox, conveniently locked in our service driveway.
  • Service Loan Vehicles – If you have booked a loan vehicle it will be ready for pickup, fueled and sanitised with just a simple sign and hand over of keys
  • Courtesy Pick Up / Drop Off -Unfortunately given the situation we CAN NOT operate our courtesy car service -Please ensure you make your arrangements or take advantage of one of our loan vehicles or new e-bikes.
  • Vehicle Sanitsaiton -We will be sanitising your vehicle once it is within our control and again when the work has been completed and it is parked up ready for your collection

 

We also have available during this period:-

  • E-bikes
  • Additional service loan vehicles
  • Air conditioning System Sanitisation $100?

 

Regards

Clint Anderson
Fix Operations Manager
Dwyers Motor Group